Privacy Policy
Last updated: August 23, 2026
This Privacy Policy explains how Gemalune collects, uses, and protects personal information when you visit our website or place an order.
Information we collect
We may collect your name, contact details, billing and shipping address, order and payment-related information, customer service messages, device and browser information, and cookie or analytics information. Payment card information is generally processed by third-party payment providers.
How we use information
- Process and deliver orders
- Process payments, returns, and refunds
- Provide customer support
- Improve our website and services
- Prevent fraud and protect store security
- Comply with legal obligations
- Send marketing communications where permitted and consented to
Sharing information
We may share information with Shopify, payment processors, shipping providers, customer service providers, analytics and security providers, and fraud-prevention services.
Cookies
We use cookies and similar technologies to operate the website, remember preferences, understand usage, improve services, and support marketing. You can manage cookies through your browser settings.
Data retention and rights
We retain information only as reasonably necessary for order fulfillment, support, accounting, legal, security, and dispute-resolution purposes. Depending on where you live, you may have rights to access, correct, delete, restrict, object to processing, withdraw consent, or request a copy of your information.
Contact
For privacy requests, contact gemalune@hotmail.com.